You’ll need a booking reference number when you fly with Easyjet. However, it’s not always easy to identify. This post explains what to look out for so you can check in and log in to the Easyjet website.
Since I published my post on flying to Valencia with Easyjet, which mentioned the issues I had with my booking reference, a few people have emailed me to ask for my help on what an Easyjet booking reference should look like.
The issue I had was as a result of booking a flight and hotel package – rather than just the flight – through the Easyjet website. It seems that another company, branded as Easyjet, handles this side of the business. So the obvious-looking reference number that arrived in my confirmation email was no use when it came to checking in for the flight on Easyjet’s website or app.
I ended up having to phone Easyjet for help. In the end though, the reference number was easy to find once I knew what I was looking for.
What an Easyjet booking reference looks like
An Easyjet flight booking reference starts with an “E” and is seven characters long.
For example, EM5665X or EP912MR.
How to find it
It’s not always labelled as a “booking reference” – sometimes it’s listed as a “flight reference”, especially on documents that have come from a travel agent or independent broker.
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So you might have to to some digging around if you didn’t book your flight directly through Easyjet. (We found ours on the trip itinerary PDF that came with our confirmation email).
You’ll need the correct booking reference number to check in either on the Easyjet website or on its mobile app. You can’t check in without it.
You’ll also need your reference number to log in on the Easyjet website. However, you can’t do this if you made your booking through another company.